Digital Friction Audit Get your Teamenu

Solutions

Your teams don’t need access to everything. They need what matters to them.

Your organization has thousands of tools and resources. Teamenu makes each team’s working set of resources visible.

Four ways Teamenu can help

Pick the metrics you care about as you read. We’ll turn them into your Digital Friction Audit plan.

1Teamwork with AI

Your AI can access everything. But it doesn’t know where your team actually works.

All enterprises, and nearly every tool they use, are adding AI agents and assistants. They can search tenants, index documents, connect to apps and answer questions across the digital workplace.

But access isn’t the same as relevance.

Your assistant can reach everything and still not know which exact spaces, dashboards, documents, apps and conversations a particular team actually uses. That context isn’t visible in the content. It’s hidden in what people do.

Access vs. relevance

12,480 resources the assistant can reach · it guesses
Assistant
What your people say
“I ask, and I get a confident answer about the wrong thing.”
Why it matters

AI adoption is increasingly measured by whether assistants and agents help people complete real work. And when renewal comes around, “more training” isn’t much of an answer. You need an actual fix.

To make AI work for your teams, the question isn’t just “Can the AI access all data?” It’s also: “Can it find the resource this team actually needs, and work with it?”

What Teamenu does

Teamenu learns each team’s working resources from what people actually open and share. It provides a short, auto-curated and highly relevant set of resources that are immediately useful. It comes in two forms:

  • A Teamenu for peoplethe resources a team actually needs to get work done
  • A machine-readable Teamenuthe same context, made available to AI agents and assistants

So AI doesn’t have to guess which resources matter from everything it can crawl. It can start from what this team actually uses.

What you can measure Tap to add to your audit plan
Before you ask

“Won’t our AI platform fix this?”

It may become better at search, retrieval and ranking. But it doesn’t automatically know your team’s specific resources when that context isn’t in the prompt or in the content it reads.

Teamenu closes that gap. And because Teamenu is independent of the underlying platform, this context remains useful when the organization changes systems or AI providers.

Platform migrationNew platform, working links and bookmarks.

2Platform migration

Your migration moves the platform. Teamenu keeps the destination findable.

Migration plans cover data, integrations, permissions, cutover and hypercare.

But people don’t navigate the enterprise through the migration plan. They use links in chats.

The new platform goes live. The links break.

People keep using the old platform wherever it still works. License overlap grows. The sunset date slips. And a successful technical migration starts looking like an unsuccessful business change.

Move the migration forward

Example: team wiki moving from Confluence to SharePoint

ConfluenceLive
SharePointBeing prepared

Links in chats, bookmarks and wikis6 of 6 work

    The team’s Teamenu6 of 6 work

      What your people say
      “Everything has moved and looks different, and links are broken.”
      Why it matters

      You can hit every technical milestone and still have a migration problem. The board doesn’t care that the data migrated cleanly if people are still relying on the old system.

      You need to know what teams actually need, where those dependencies have moved, and where to point them in the new platform.

      What Teamenu does

      Teamenu creates a persistent navigation layer above your platforms. It maps each team’s working resources to where they live today and where they will live tomorrow.

      When the destination changes, your team’s Teamenu still shows the same set of highly relevant resources, one click away. Existing links and bookmarks simply keep working, even when the platforms underneath them change.

      What you can measure Tap to add to your audit plan
      Before you ask

      “Shouldn’t we wait until the migration is finished?”

      The problem starts before the cutover. Once the migration starts, you’ll be dealing with broken links, exceptions and helpdesk tickets.

      Teamenu lets you map the working reality before the move, then keep navigation stable while the destination changes.

      OnboardingNew people up to speed on day one.

      3Onboarding

      Your onboarding doesn’t show new people how their team actually works.

      A new starter gets the handbook, the intranet, the org chart and a list of applications. Then they spend weeks asking. Because the real working set isn’t in the handbook.

      It’s spread across apps, dashboards, folders, project spaces, wikis, conversations and bookmarks. So the person who knows the answer becomes part of the onboarding: the only transfer mechanism is interrupting a colleague.

      Every new starter repeats the ritual. Every internal move starts again from zero.

      And when the person who knows leaves, part of that knowledge leaves with them.

        0colleagues interrupted
        0%of the team’s working set within reach
        Enterprise SalesTeamenu
          What your people say
          “I’ve been here for years and I’m still searching, digging and asking around. Every time I join a new project, I start over.”
          Why it matters

          The same onboarding complaint surfaces in the survey every year. You own the employee experience, but what employees actually need isn’t another piece of onboarding content, or another portal or AI assistant.

          They simply need direct access to the working resources of the teams they’re joining.

          What Teamenu does

          Teamenu learns what each team actually uses and keeps those resources current. A new colleague gets the resources they need from day one, without searching, prompting or interrupting their teammates. So does someone moving internally. And so does anyone joining the next project.

          Instead of transferring knowledge one question at a time, Teamenu transfers the team’s actual working resource set.

          What you can measure Tap to add to your audit plan
          Before you ask

          “We already have an onboarding portal.”

          Keep it. Teamenu doesn’t replace company information or onboarding content. A central team can’t continuously maintain the many working resources of every team in the organization across many tools and apps.

          Teamenu provides something different: the current working resources of the team the person is joining.

          Shadow ITMake your official tool stack the first choice.

          4Shadow IT

          People don’t choose Shadow IT to defy the official tool. They just searched the web to get the job done.

          Your application landscape is documented. Your scans keep finding tools that aren’t in it. By the time you find one, a team already has live work there.

          If people can’t easily reach the right resource inside the official tools, they search elsewhere. The problem may not be the application. It may be the destination: the right dashboard.

          So someone searches the web and finds something for their task. That’s how Shadow IT starts.

            What your people say
            “I know we probably have something for this. But I don’t know what or where to find it.”
            Why it matters

            You’re accountable for a landscape you can’t make people follow. By the time a workaround appears, removing it means disrupting live work.

            So IT ends up with two bad options: tolerate the deviation or become the blocker.

            What Teamenu does

            Teamenu puts the sanctioned resource where the team needs it. Not just the application: the specific destination the team actually needs.

            It makes the approved path the easiest path. That gives IT another option besides policing every workaround: remove the friction that created it.

            What you can measure Tap to add to your audit plan
            Before you ask

            “We already have an application catalog and launcher.”

            Those help people find applications. But people rarely struggle to open an app. They struggle to find the specific page, the folder, the feature or the dashboard inside it.

            Teamenu goes one level deeper. It helps people reach the specific resource inside the application.

            Friction checkWhich of these do you hear at work?

            Friction check

            Which of these do you hear at work?

            One working set per team. Four problems, one fix.

            Find out where digital friction costs you most, then give your teams the resources that matter to them.